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Equestrian Stockholm AB

FAQ B2B

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NEWS

Time to place your Pre-Order for Spring 2026!
Equestrian Stockholm 10 Years old - Birthday Celebration
Popular Refills

Account and Support

How do I log in to the B2B Portal?
What do I do if I have problems logging in?
How do I update my company information?

Orders and B2B Portal

How do I place an order?
Can I change or cancel an order after it has been shipped?
Is there a minimum order amount?

Pre-Order Process

What is the pre-order system?
How do I place a pre-order?
How do I ensure that I don’t miss out on popular pre-orders?

Delivery and Logistics

How long is the delivery time?
Are customs and shipping included in the prices?
How do I track my delivery?

Prices and Payment

Where can I find your price list and EAN Codes?
What payment options do you offer?
Do you have a recommended retail price list (RRP)?

Marketing and Support

Where can I find marketing materials and images?
When can I start marketing an upcoming collection?

Collections and Assortment

How often do you release new collections?
Which products are part of the Core Collection and are they always in stock?
How often are prices and the Core Collection updated?

About Equestrian Stockholm

The Story of Equestrian Stockholm
Our Commitment to Giving Back
Global Reach and Recognition